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Job Type: Exempt
Compensation Description: Salaried
Reports to: Community Involvement Director


The Community Involvement Coordinator is responsible for developing and implementing plans for community-based programs and services. The Community Involvement Coordinator manages network-based community engagement programs from planning and design through implementation and evaluation with a focus on community engagement.


  • Implements planning, program design, and operation of community-based programs and strategies.
  • Contributes to the development of proposals to attain funding for expansion and to continue funding for existing services.
  • Provides supervision to Greenspace and Beautification program.
  • Coaches garden and neighborhood leaders to develop skills that increase their capacity to shape their community.
  • Assists with compliance and reporting for grant funded projects and programs.
  • Regularly monitors, analyzes, and reports on the status of community programs.
  • Interacts with community partners, funders, and agencies searching for collaborative relations and resource leveraging particularly with healthcare-based partners to address the social determinants of health.
  • Serves as the liaison with community gardens and maintains relationships with community garden partners to address the social determinants of health.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent experience at a community-based organization
  • Two years of experience in engaging the public preferred.
  • Bilingual (English and Spanish) preferred but not required.


The specific personal traits required to accomplish the essential duties of this job successfully include:

  • Considerable knowledge of community organizing, and engagement practices
  • Ability to establish and maintain cooperative relationships.
  • Effective verbal and written communication skills.
  • Culturally competent; able to work with a diverse workforce and client population.
  • Professional integrity; excellent work ethic.
  • Able to manage competing priorities, excellent organizational skills and good time management.


  • Availability to work flexible schedule including evenings and weekends with potential local and out-of-town travel required.
  • Ability to operate a motor vehicle.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of walking and standing.
  • Must be able to lift-up to 20 pounds at times.




Please send Resume and Cover Letter to

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

METRO WEST COMMUNITY DEVELOPMENT is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: METRO WEST COMMUNITY DEVELOPMENT is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at METRO WEST COMMUNITY DEVELOPMENT are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. METRO WEST COMMUNITY DEVELOPMENT will not tolerate discrimination or harassment based on any of these characteristics. METRO WEST COMMUNITY DEVELOPMENT encourages applicants of all ages.

Neighbor to Neighbor Cleveland Program

Community Ambassador

Background: The Neighbor to Neighbor Cleveland Program (N2N) – a Cleveland Community Engagement and Data Collection Project – is designed to build community engagement and organizing capacity across Cleveland neighborhoods, as well as create a platform for collecting granular community-level data on the digital divide across the city through survey collection. The data is expected to guide strategic investments and interventions to achieve digital equity for Cleveland and for the most impacted Cleveland residents. The program is administered through Cleveland Neighborhood Progress in partnership with Cleveland’s local community development corporations (CDCs).

Location: Neighbor 2 Neighbor Ambassadors will be based out of a local Community Development Corporation (CDC) office and are required to travel throughout their assigned region.

Compensation: $20/hour

Primarily Responsibilities:

  • Effectively engage and build relationships with residents primarily through door-to-door canvassing conversations and as needed, at community events and other gathering places
  • Conduct surveys door-to-door and accurately enter data into the app on the provided tablet
  • Work with the other ambassadors and the Community Engagement Specialist to ensure that canvass goals are met, complete regular progress reports and adjust canvass tactics as needed
  • Represent the Neighbor to Neighbor program with professionalism and ethical conduct in order to build a positive relationship with the community at large
  • Have knowledge of available assistance programs, resources, and neighborhood assets, and provide residents with information on relevant programs and resources

Preferred Qualifications:

  • Excellent written, verbal and interpersonal skills (public speaking, interacting with people from a wide range of communities and cultures)
  • Previous canvassing experience is helpful, but not required; training and coaching is provided
  • Must be able to use a computer/tablet and learn how to use a software database
  • Ability to work flexible hours (some evenings and weekends for community events)
  • Ability to work independently and as part of a team and cohort
  • Good understanding of Cleveland neighborhoods, with preferred deep knowledge and connection to the neighborhood in which ambassador will be canvassing

Applications will be reviewed immediately on a rolling basis. Resume can be emailed to

Metro West - Community Development

3167 Fulton Rd #303  •  Cleveland, OH 44109
Phone: (216) 961-9073  •  Email:
Office Hours:  Monday - Friday 9:00am - 5:00pm